"I just wanted to thank you for having the best mortgage company in the Treasure Valley. We have been consulting with you on a refinance for over a year and I am happy to say that our new loan will be complete Friday. Your advice on the timing was critical to the success of our refinance. Kerri was awesome to work with and the numbers at our signing on Monday were almost exactly what she told us in the beginning. We even get to miss two mortgage payments! 

We feel so much better about our housing situation now. Thanks again and keep up the good work. I want you to know that when anybody asks me if I know a good mortgage guy I give them your name and tell them that they should not work with anyone else."